Disneyland is supposed to be the happiest place on earth, but one woman didn’t exactly feel happy during her most recent trip to Disneyland Paris. England native Erica Osbourne was eating at the park’s Newport Bay Hotel Restaurant with her 10-year-old daughter when the sugar on her crème brûlée was ignited by one of the chefs, after which “a massive fireball came across the counter towards me,” she stated. “I was so terrified that I froze to the spot, but I remember an intense heat on my face.”

The 37-year-old woman is now suing the Disney Co. for suffering second-degree burns to her face and arm.

Several children, her daughter included, watched in terror as the chef ran over and rolled the woman around on the floor in an effort to extinguish the flames. “I opened my eyes to see everybody staring at me and there were all of these children screaming,” said Osbourne.

As they waited for paramedics to transport her to the hospital, the woman was insulted by the restaurant manager’s description of the incident, who compared it to falling off a bicycle. Another park employee suggested that perhaps the issue was with her wearing too much flammable perfume.

Osbourne has continued to press charges, but only because she desires a written apology from Disney and a guarantee that nothing of this sort will ever occur again. A spokesperson for the park has declined to offer any further comments on the issue.

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